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UNITED HELP ensures your protection 24/7 from:

How does it works

Whether you are outdoors, indoors or underground, you will always be protected by UNITED HELP.

You can stay still or move around when in danger. No matter what, your dynamic coordinates will be sent to the rapid response team. This way you will always expect operational and professional help.

In case of danger, press the panic button on your smartphone or smartwatch (or just press the power button of the smartphone four times in a row)

Nearest rapid response team of a licensed security company will come to your help immediately

You’re safe!

total automation –
operators excluded
the most accurate geolocation
possibility to call from indoors, outdoors and underground
identification of locations through dynamic coordinates
inability to cancel the call under duress
absence of GPS-monitoring and tracking function
additional motivation for the rapid response teams
accessibility and ease of use
Киев, Украина

How to connect

The UNITED HELP system has not yet been activated in your city.
You can fill in the form of application to connect:

All fields must be filled in.
I agree with the Privacy Policy
LEAVE YOUR APPLICATION NOW AND YOU WILL GET A GIFT: 30 days for free when you pay for 180 days of service 60 days for free when you pay for 365 days of service

Coverage area will be expanded primarily in the regions
where the greatest number of applications are received.

The number of applications that are still needed to start the system in your city:
498

Advantages

Total automation – operators are excluded. You will not waste time on explaining where you are or what threatens you. The rapid response team receives your alarm signal in 1 second.

Accurate geolocation – identifying your location, not only in open areas, but also indoors. Thanks to the introduction of our own “know-how”, we have been able to secure building entrances and underground passages as well.

Identifying of location using dynamic coordinates – you can move around or stay still in a critical situation. No matter what, your dynamic coordinates will be passed on to the rapid response team immediately.

Inability to cancel the call under duress – in case you submit an alarm signal, the rapid response team is guaranteed to arrive to your coordinates. The attacker will not be able to prevent it in any way.

Absence of GPS-monitoring and tracking function – your personal data and information about your location are not shared with third parties. The UNITED HELP system does not have access to your location history.

Additional motivation for rapid response teamsUNITED HELP company doubles the reward for attackers' detention. This increases security companies effectiveness and efficiency.

Global roaming – possibility of obtaining services in any region where UNITED HELP system has already been activated. When you visit another city or country, you don't need to worry about re-setting your devices – the system will do it automatically.

Accessibility – the service cost is minimal due to innovative approach to the construction of the system and its maximum automation.

Who needs protection?

Everyone may be threatened, regardless of age, gender or the range of a person's activities, issue of personal protection is important for everyone. Additionally if you belong to the following categories, you will find the UNITED HELP system especially useful:

Devices

To ensure personal protection you can use several types of devices:

Applications
for smartphones
and smartwatches
Smartwatch
with panic button

Choose

Questions and answers

Frequently asked questions about UNITED HELP:

What is UNITED HELP and why should I connect?

UNITED HELP is a system that provides your personal protection 24 hours a day.

Connecting to the system allows you to get fast and professional help when something threatens your life and health. Whether you are outdoors, indoors or underground, you can always send an alarm signal. The system will identify your location within 1 second and transmit your coordinates to the nearest rapid response team. You can stay still or move around; no matter what, the system tracks your movements in real time. This has become possible thanks to the implementation of the most advanced technology, providing ease of use and affordability.

Previously, security companies only protected fixed objects (i.e.: shops, offices and apartments) or offered personal protection by security services (i.e. bodyguards). Such security services were affordable only for VIPs. With the UNITED HELP system you are not tied to a specific address and don’t have to pay for the services of bodyguards following you constantly. No matter what, help will arrive within minutes any time of the day and night wherever you are.

With the UNITED HELP system you’ll be ready for possible threats and able to protect yourself and your loved ones.

Who needs to get connected to UNITED HELP system?

Everyone may be threatened, regardless of age, gender or the scope of the person's activities. However scholars, mothers and elderly people tend to be attacked more often than the others, as they are defenseless. For example, children can't fight back an attacker, mothers can't confront an offender alone, and elderly people are defenseless when facing an aggressor. The UNITED HELP system will provide them with protection in case of a threat.

People who work abroad, visiting unknown areas, working overnight and interacting with strangers are also at risk. Business people, couriers, service industry workers and ordinary drivers will also be able to protect themselves with the UNITED HELP.

This system is of particular value for travelers and foreigners who may experience difficulties with getting quick help because of difference in culture and language barrier.

How does the system work?

The UNITED HELP system is a complex hardware-software system based on our own know-how. The main objectives of the system are the automatic transmission of your alarm signal to the nearest rapid response team and monitoring the security services and effectiveness of the help provided.

In case of danger, you press the panic button on your smartphone or smartwatch (or just press the power button of the smartphone four times in a row). The system automatically selects the rapid response team closest to you within 1 second and sends them the coordinates of your location. You can stay still or move around; the system will keep track of your movements from the moment your alarm signal has been sent and update the information in real time. Having received your alarm signal, a rapid response team immediately goes to help you. Additionally, the rapid response teams of several licensed security companies are on guard in the UNITED HELP coverage area in order to arrive on your call to any place within minutes.

Upon arrival at the scene, the rapid response team will neutralize the threat and, if necessary, will call an ambulance or paramedics.

Where does the UNITED HELP system work?

The citizens of Brovary and eight immediate cities of Brovary district and Kiev region were the first to be given the opportunity to get connected to the UNITED HELP system.

The next stage is the simultaneous launch of the system in several regions of Ukraine, including the city of Kiev. The UNITED HELP system will also be rolled out in other countries to ensure the safety of our clients in any part of the world.

A complete list of the cities where the UNITED HELP system is already working can be found here.

If the UNITED HELP system has not been rolled out in your city yet send the application connection form, using the form placed here. Coverage area will expand primarily in the regions from which the biggest number of applications will be received. Furthermore, everyone who sent the application will be guaranteed to receive a bonus when getting connected.

How much does it coast to use the UNITED HELP system?

To use the service in the UNITED HELP system there are two types of payments: subscription fee and guarantee payment needed to pay for the rapid response team call. The amount of the subscription fee depends on the selected period of usage, and guarantee payment is fixed. Detailed information on tariffs can be found here.

Funds deposited as a guarantee payment are debited out of your account just after you have gotten help.

Note that the tariffs and conditions for different cities and countries may vary.

When do you pay for the service?

The service is provided on a prepayment basis.

To activate the service you need to deposit a guarantee payment and a subscription fee, depending on the chosen period of usage. You can do this after registration and devices testing.

If you are already a client of UNITED HELP and guarantee payment has been debited from your account or prepaid period is ended, the service will be suspended. You will need to deposit all required payments for its resumption.

How does the UNITED HELP differ from emergency 102 or 112? Why are these last services free and I need to pay for UNITED HELP?

Existing emergency 102 and 112 may not always provide efficient services. There are special units for this purpose, such as "Titan", whose employees go to the guarded object or accompany the customer, acting as bodyguards. Although the prices for the services of such elite units are quite high and few people can afford them.

The main drawback of the existing services is the presence of operators. In case of danger, you have to call and explain where you are and what is threatening you; it wastes precious minutes, and a child’s call can often be taken as a joke. Using the situation, the attacker can make you cancel the call. In the UNITED HELP system the operators are excluded, the call is made automatically and the cancellation under duress is impossible.

Another important fact: when contacting 102 and 112 services you are completely impersonal, you are just a citizen who needs help. While operators are limited by the information that you could report under stress. In the UNITED HELP system you submit all necessary information in advance. Therefore, in a critical situation the rapid response team can do their job more efficiently.

UNITED HELP system allows you to send an alarm signal unnoticeably, taking less than a second. But if you are able to make a phone call, you can additionally contact the operators of 102 or 112.

Are there any other companies that provide similar service?

The UNITED HELP system differs from any existing security companies in using its own patented technology. Implementing innovations allowed to exclude operators from the system, receive an alarm signal from indoor and underground and help client even when in movement. You can know more about the advantages of the system by clicking here.

The significant difference of UNITED HELP from the services working in the personal security sphere is connecting the competing security companies to the system. This allows us to constantly expand our coverage area, ensure the required number of the rapid response teams and improve the efficiency of their work.

It now appears that companies are trying to copy the UNITED HELP system and provide a similar service. But without access to our technology, they often mislead potential clients. Question those you are going to trust with the most precious thing you have.

What are the advantages of UNITED HELP system?

Total automation – operators are excluded. You will not waste time on explaining where you are or on what is threatening you. Rapid response team receives your alarm signal in 1 second.

Accurate geolocation – identification of your location, not only in open areas, but also indoors. Thanks to the introduction of our own “know-how”, we have been able to secure buildings entrances and underground passages as well.

Identification of location using dynamic coordinates – you can move around or stay still in a critical situation. Your dynamic coordinates will be passed on to the rapid response team in any case.

Inability to cancel the call under duress – in case you submit an alarm signal, the rapid response team is guaranteed to arrive to your coordinates. The attacker will not be able to prevent it in any way.

Absence of GPS-monitoring and tracking function – your personal data and information about your location are not shared with the third parties. The UNITED HELP system does not have access to your location history.

Additional motivation for rapid response teams – UNITED HELP company doubles the reward for attackers' detention. This increases security companies' effectiveness and efficiency.

Global roaming – possibility of obtaining services in any region where UNITED HELP system has already been activated. When you visit another city or country, you don't need to worry about re-setting your devices – the system will do it automatically.

Accessibility – the service cost is minimal due to innovative approach to the construction of the system and its maximum automation.

Company's processability – the continuous improvement of products, processes and technologies based on its own research and development center. Also, company experts develop new products in addition to the existing ones.

Who arrives on the call after pressing the panic button?

The rapid response team goes on your alarm signal, fully functional and fitted with special equipment. Each of its officers has received professional training allowing them to act confidently and effectively in a critical situation.

Rapid response teams of several licensed security companies are on duty around the clock in the UNITED HELP coverage area, positioned efficiently to respond to a call and arrive at the destination in the estimated time.

A list of security companies cooperating with UNITED HELP in your region can be found here.

What happens when I press the panic button to call for help?

After pressing the panic button the UNITED HELP system will determine your location within one second and send an alarm signal to the nearest rapid response team. Along with the alarm signal your personal data will be transferred for your identification. After the rapid response team receives your alarm signal, your device will start a countdown until help arrives. You can stay still or move around; the system will track your movements from the moment your alarm signal has been sent and update the information in real time. Upon arrival, the rapid response team will neutralize the threat and, if necessary, call an ambulance or paramedics.

Payment for calling the rapid response team is made by debiting a guarantee payment funds from your account. And in case of detaining the attacker and handing him over to the authorities, the rapid response team is additionally rewarded from a special UNITED HELP fund.

You can pre-test the work of all devices that you plan to use for sending an alarm signal. This must be done on the Personal cabinet during the registration process in the system.

What happens if I press the panic button accidentally?

For your security the impossibility of cancelling a call is considered in the UNITED HELP system. This is done to ensure that no one could force you to cancel the alarm signal in case of a threat to your life and health. Therefore, after you press the panic button, a rapid response team will receive your location data and will come to help you no matter what.

Upon arrival the rapid response team will assess the situation and report the call. While the guarantee payment funds will be debited from your account.

Safety cannot be compromised: it’s better to pay for a false alarm than not to get help when your life and health are in danger.

How long does it take an operator to process my call?

Dispatchers and operators are excluded of the UNITED HELP system. The whole process of getting and transmitting an alarm signal, identifying the coordinates and exchanging data is automated. This allows a rapid response team to get all the necessary information within 1 second and leave to the scene within 30 seconds.

How long does it take for the rapid response team to arrive on a call?

Estimated time of rapid response team’s arrival on the call is 5 minutes.

After the rapid response team receives your alarm signal, your device will start a countdown until help arrives. You can stay still or move around; the system will keep a track of your movements from the moment your alarm signal has been sent and update the information in real time. Also the intensity of traffic and weather conditions are taken into account.

Rapid response teams of several licensed security companies are on duty around the clock in the UNITED HELP coverage area, positioned efficiently to respond to a call and arrive at the destination in the estimated time.

Can I cancel the call?

For your security the impossibility of cancelling the call is considered in the UNITED HELP system. This is done to ensure that no one could force you to cancel the alarm signal in case of a threat to your life and health. Therefore, after you press the panic button, the rapid response team will receive your location data and will come to help no matter what.

Safety cannot be compromised: it’s better to pay for a false alarm than not to get help when your life and health are in danger.

What do I do after pressing the panic button?

After pressing the panic button your device will start a countdown until help arrives. You can stay still or move around; the system will keep a track of your movements from the moment your alarm signal has been sent and update the information in a real time.

Your task is to wait for the rapid response team’s arrival, which will neutralize the threat. You also have to stay calm and not provoke the attacker. You shouldn’t put yourself in additional danger, do not aggravate the situation until help arrives.

How many rapid response teams are there altogether? Will they arrive in time?

Rapid response teams of several licensed security companies are on duty around the clock in the UNITED HELP coverage area, positioned efficiently to respond to a call and arrive at the destination in the estimated time. When expanding the coverage area and adding new cities to it, the rapid response teams of new security companies will join the system.

The number of rapid response teams and their locations are estimated according to the amount of population and size of the cities. Their actual number exceeds several times the estimated one thanks to competing security companies joining the UNITED HELP system. Detailed information on the number and locations of the rapid response teams are not disclosed so that it cannot be used by criminals.

How to pay for the rapid response team call?

Payment for calling the rapid response team is made by debiting the guarantee payment funds from your account. Also, in case of detaining the attacker and handing him over to the authorities, the rapid response team is additionally rewarded from a special UNITED HELP fund.

What is the minimum period of using the UNITED HELP system?

The period of use is not limited, but to activate the service you need to prepay a guarantee payment and a minimum subscription fee. Also you can always suspend the service and unused funds will be remained in your account. Detailed information about tariffs can be found here.

In case of service cancellation, the unused funds from your account will be returned to you. Additionally the subscription fee for the actual use period will be calculated at the appropriate rate and the guarantee payment will be returned in full. More information about the refund procedure can be found in the Public offer.

What do I do if my city isn’t in the UNITED HELP coverage area?

If the UNITED HELP system has not been rolled out in your city yet, submit the application for connection using the form placed here. Coverage area will expand primarily in the regions from which the biggest number of applications will be received. Additionally everyone who sent the application will be guaranteed to receive a bonus when getting connected.

You have also an opportunity to become our partner in any city, region or country. For this, fill in the application form placed here.

How to become a client? Where can I connect?

To get connected to the UNITED HELP system you can choose one of the three options, the most convenient for you:

1. Pass the registration process on your own. To do so, follow the link.
2. Visit the authorized point of sales. Addresses and phone numbers can be found here.
3. Contact the Support service. To do so, send the application for connection using the form placed here.

The service will be activated after filling in the personal data in the system and making the payment.

What happens if I don’t prepay for the service?

The service is provided on a prepayment basis.

If you are just going through the registration process and haven't yet paid the subscription fee and guarantee payment, the service will not be activated.

If you are already a client of UNITED HELP, and guarantee payment has been debited from your account or the prepaid period has ended, the service will be suspended.

To use the system you need to make all required payments. The service will be activated / resumed on the day of depositing funds in the UNITED HELP account.

Which device do I choose for using the system?

The best choice would be an Android smartwatch. When using this device, you’ll be able to unnoticeably send an alarm signal, without doing unnecessary actions. Besides, smartwatch cannot be knocked out of your hands during an attack. If you already have such smartwatch, you can install the free UNITED HELP app. Or you can purchase any model you like from those represented here.

You can also use the system with your Android smartphone, having installed free UNITED HELP app on it. To send the alarm signal you just press the power button of device four times in a row or double-tap the screen image of a panic button in the running app.

Soon the range of devices used will be complemented by a keyring with GPS-tracker, which will be greatly appreciated by drivers. Detailed information will be posted on the site in "Devices" section.

How are my personal data and information about my movements protected?

Your personal data is stored and encrypted in the UNITED HELP system according to the Privacy Policy. And only after you send an alarm signal, the nearest rapid response team is given temporary access to the information, which allows identifying you, and the data on your current location. After neutralizing the threat the access to your personal data will be blocked again.

UNITED HELP doesn’t provide GPS-monitoring and tracking service. Your personal data and information about your location is not shared with the third parties, except the case described above. Additionally, in the UNITED HELP system the possibility of access to the history of your movements is excluded.

Who can answer questions about the UNITED HELP system and help to get connected?

If you can't find the answers to your questions on our website or are having difficulty with connecting to the system, contact the UNITED HELP support service for assistance. Choose the most convenient way for you:

- use the online help;
- call the telephone number provided on the website;
- write a letter to support@unitedhelp.eu;
- ask a question on our pages in social networks like Facebook, VKontakte and Google+.

You can also visit points of sales, their addresses are placed here.

Become a partner

You can become our partner in regions where the system is not activated yet. Take part in expanding the coverage area of UNITED HELP in certain cities and entire countries.

Fill an application form and our specialists will contact you for providing all the necessary information.

Киев, Украина

Tariffs

To activate services it is necessary to deposit a guarantee payment
and subscription fee which depends on the chosen period.

1 month
$6.00
fee

$0.20
per day
Leave application

The minimum period

3 months
$14.40
fee
$0.16
per day
Leave application
20 Savings
6 months
$25.20
fee
$0.14
per day
Leave application
30 Savings
1 year
$43.80
fee
$0.12
per day
Leave application
40 Savings
You pay to call the rapid response team
and UNITED HELP pays for detention of the attacker!

Point out the city you are interested in:

Tariffs and conditions may differ in various cities and countries

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